Legal

This Acceptable Use Policy (“AUP”) governs your use of all Mataki Labs LLC (“Sandbar”) services, products, websites, and APIs (the “Services”). This AUP is incorporated by reference into the Terms of Service and any Master Services Agreement between you and Sandbar.

Violation of this AUP may result in suspension or termination of your access to the Services.

1. Prohibited Activities

You may not use the Services to:

1.1 Illegal Activity

  • Violate any applicable law, regulation, or governmental order.
  • Facilitate, promote, or engage in illegal activities, including money laundering, terrorism financing, or trafficking.

1.2 Harmful Content

  • Host, deploy, or serve content that is defamatory, libelous, obscene, or that promotes violence or discrimination.
  • Host, deploy, or serve material that infringes or misappropriates third-party intellectual property rights.
  • Distribute, host, or serve malware, viruses, worms, ransomware, spyware, or other malicious code.
  • Host, deploy, or serve child sexual abuse material (CSAM). Sandbar will report any discovered CSAM to the National Center for Missing and Exploited Children (NCMEC) and to law enforcement.
  • Host, deploy, or serve phishing pages, credential harvesting forms, or content designed to deceive users into revealing personal information, financial information, or login credentials.
  • Host, deploy, or serve content that impersonates another person, brand, or organization for fraudulent or deceptive purposes.

1.3 Abuse and Exploitation

  • Send unsolicited bulk messages (spam), including email, SMS, push notifications, or webhooks.
  • Engage in phishing, social engineering, or any deceptive practice intended to obtain credentials, personal information, or financial information.
  • Harvest, scrape, or collect information about other users without their consent.
  • Interfere with or disrupt the integrity, performance, or availability of the Services, including denial-of-service attacks, resource exhaustion, or intentional overloading.

1.4 Unauthorized Access

  • Access or attempt to access accounts, systems, or data that you are not authorized to access.
  • Circumvent, disable, or interfere with any security, authentication, rate-limiting, content scanning, or access-control mechanisms of the Services.
  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Services, except to the extent expressly permitted by applicable law notwithstanding this restriction.
  • Use the Services to probe, scan, or test the vulnerability of any system or network, except with Sandbar’s prior written authorization for legitimate security testing of your own account.

1.5 Content Hosting Misuse

  • Deploy content to the Services for purposes unrelated to static site hosting, such as using storage as a general-purpose file sharing or backup service.
  • Host executable server-side code, databases, or dynamic application backends on the Services (the Services are limited to static file hosting).
  • Use the Services to host or distribute pirated software, cracked applications, license key generators, or circumvention tools.
  • Deploy content designed to facilitate or automate abuse of third-party services.
  • Use the Services to host command-and-control infrastructure, botnets, or other malicious network infrastructure.

1.6 Resource Abuse

  • Use the Services for cryptocurrency mining, distributed computing, or workloads unrelated to the intended use of the Services.
  • Attempt to exceed or circumvent usage limits, rate limits, storage quotas, or bandwidth restrictions associated with your service tier.
  • Create multiple accounts to circumvent free-tier limits or to evade enforcement actions.
  • Use automated tools to create accounts, submit data, or make API calls in a manner that is inconsistent with the Documentation or intended use of the Services.

1.7 Competitive Misuse

  • Use the Services to develop, train, or improve a product or service that competes with the Services.
  • Conduct benchmarking or performance testing of the Services for publication without Sandbar’s prior written consent.
  • Resell, sublicense, or redistribute access to the Services except as expressly permitted in your agreement with Sandbar.

1.8 High-Risk Use

  • Use the Services in any application where failure could lead to death, personal injury, or environmental damage (e.g., medical life-support systems, nuclear facilities, air traffic control) without Sandbar’s prior written authorization and appropriate contractual safeguards.

2. Your Responsibilities

2.1 Content Responsibility

You are solely responsible for all data, content, and material you deploy to, store in, or serve through the Services (“Customer Content”), including all HTML, CSS, JavaScript, images, fonts, and other static assets. You represent and warrant that you have all necessary rights, licenses, and permissions to deploy Customer Content to the Services and that your content does not violate any applicable law, regulation, or third-party right.

2.2 End User Compliance

If you permit third parties (including your end users, customers, or Authorized Users) to access content hosted through the Services, you are responsible for the content served to those users. You will establish and enforce an acceptable use policy for contributors to your sites that is no less restrictive than this AUP.

2.3 Security

You are responsible for maintaining the security of your account credentials and API keys. You will not share credentials or embed API keys in publicly accessible code unless the Documentation expressly permits it. You will promptly notify Sandbar at security@sandbar.cloud if you become aware of any unauthorized access to your account or any content deployed through the Services.

3. Enforcement

3.1 Monitoring

Sandbar does not proactively monitor Customer Content for violations of this AUP beyond automated content safety scanning (for CSAM, malware, and phishing). However, Sandbar may investigate violations that come to its attention through automated systems (e.g., abuse detection, content scanning), third-party reports, or law enforcement requests.

3.2 Actions

If Sandbar reasonably determines that a violation of this AUP has occurred or is occurring, Sandbar may, in its sole discretion:

  • Issue a warning and request that you cease the violating activity.
  • Suspend access to the affected Services or account, in whole or in part.
  • Remove, quarantine, or disable access to offending content or deploys.
  • Terminate your account.
  • Report the violation to law enforcement or other appropriate authorities.

3.3 Notice

Except where immediate action is reasonably necessary to protect the Services, other users, or third parties (including in cases of CSAM, active phishing, or malware distribution), Sandbar will provide you with reasonable notice and an opportunity to cure before taking enforcement action. Where immediate action is taken, Sandbar will notify you as soon as practicable thereafter.

3.4 No Obligation

Sandbar has no obligation to enforce this AUP against other users on your behalf. This AUP does not create any obligation for Sandbar to monitor or police your use of the Services.

4. Reporting Violations

If you become aware of a violation of this AUP, please report it to abuse@sandbar.cloud. Reports should include: the nature of the violation, the site URL or resource involved (if known), and any supporting evidence.

5. Changes to This Policy

Sandbar may update this AUP from time to time. We will notify you of material changes at least thirty (30) days in advance. Your continued use of the Services after the effective date constitutes acceptance of the updated AUP.

6. Contact

Questions about this AUP should be directed to abuse@sandbar.cloud or legal@sandbar.cloud.